Last Updated: 14 September 2026

Overview

Murmur Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

  • Contact Information: Name, email address, and message content when you contact us
  • Business Information: Company name, role, and project details when requesting services
  • Communication Records: Records of our correspondence and interactions

Automatically Collected Information

  • Usage Data: Pages viewed, time spent, and navigation patterns
  • Technical Data: IP address, browser type, device information, and referral source
  • Analytics Data: Aggregated website performance and visitor statistics via Google Analytics

How We Use Your Information

  • Respond to your inquiries and provide requested services
  • Communicate about our services and projects
  • Improve our website and service offerings
  • Analyze website usage and performance
  • Comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

  • Service Providers: Third-party services that help us operate our website (e.g., analytics, hosting)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services

Our website uses:

  • Google Analytics: For website analytics (subject to Google's privacy policy)
  • Cloudflare: Website hosting, request handling and security
  • Hetzner: Hosting for supporting services
  • Resend: Delivery of enquiry emails and newsletters
  • Supabase: Subscriber records, authentication and media storage
  • CookieYes: Cookie preference management

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent (where processing is based on consent)

International Transfers

We use service providers that may process information outside South Africa.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at: